Reference

Terms That Govern Your 18 Baje Account

These terms set out what you agree to when you open and use an account on 18 Baje. Access to our platform depends on your local law and eligible regions — read these conditions before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to regional rules
18 Baje Terms That Govern Your 18 Baje Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on 18 Baje to ask about a specific clause, account restriction, or wallet transaction covered in these terms.
Email Support Send a written query to our support address for formal questions about account eligibility, term changes, or regional access conditions.
Account Help Centre The Help Centre in your account dashboard covers common terms questions — wallet rules, verification steps, and what happens when a term is updated.
HOW WE OPERATE

How 18 Baje Applies These Terms

We apply these terms consistently across all accounts. Verification, suspension, and closure decisions follow the same written criteria — no account is treated differently based on deposit method or device type.

Wallet Verification

Before a withdrawal clears to bKash, Nagad, or Rocket, we confirm the registered wallet matches the account holder. This step protects your funds and keeps the account yours.

Account Security

Your login is protected by OTP verification on each new device. If you access 18 Baje from a different phone, you will be asked to confirm via the number on your account.

Term Change Notice

When we update these terms, a notice appears on your next login before you reach the lobby. You can review the change and decide whether to continue or close your account.

Dispute Process

If you believe a term has been applied incorrectly to your account, contact support with your account ID and the relevant transaction or action. We review and respond in writing.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often from accounts in Bangladesh.

You must be of legal age in your jurisdiction and in a region where access is permitted under local law. Eligibility is your responsibility to confirm before registering.

We may restrict, suspend, or permanently close an account that breaches these conditions. Any pending wallet balance subject to a verified withdrawal request will be reviewed case by case.

Yes. Deposits and withdrawals via bKash, Nagad, and Rocket are covered by both our wallet policy and the individual payment provider's own terms of service.

A notice appears on your next login after any update. You can read the revised terms before entering the lobby. Continued use means you accept the updated version.

Yes. Contact support with your account ID to request a summary of your account activity and registered details. We respond to data requests in writing via email.

Reach out via live chat or email with your account ID and the specific action or transaction in question. Our team reviews disputes and replies with a written explanation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.