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How 18 Baje Handles Your Personal Information

Your account data belongs to you. We collect only what we need to run your account, process payments through bKash, Nagad, and Rocket, and keep your sessions secure across devices. Access and eligibility depend on your local law and eligible regions.

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18 Baje How 18 Baje Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove your personal data, our support team handles privacy requests directly. Send your request with your registered account details and we'll confirm receipt and next steps. Response times may vary based on request complexity and verification requirements.

Team online

Email Support

Send your data request or privacy question to our support address. Include your registered email so we can verify your account before acting on the request.

Live Chat

Open the chat window from your account dashboard. Our team can log a formal data request and give you a reference number to track progress.

Account Settings

Some data — like your contact details and notification preferences — you can update directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard security practices to keep your account and payment data safe. Here's what that looks like in practice across the four areas that matter most to you.

Encryption in Transit

All data exchanged between your device and our servers travels over SSL. This covers login, payment confirmation, and account updates whether you're on mobile or desktop.

Payment Data Isolation

Your bKash, Nagad, and Rocket transaction details are stored separately from general account data. Payment processors handle sensitive financial details under their own security standards.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage non-essential cookies through your browser settings at any time.

Retention and Deletion

We keep your data only as long as your account is active or as required by applicable law. Request account closure through support and we'll begin the deletion process after identity verification.

Questions About Your Privacy on 18 Baje

Here are the questions we hear most often about how your data is handled. If yours isn't here, reach out through live chat or email.

We collect your name, contact details, and the information needed to verify your identity. Device data and IP address are also logged to secure your account against unauthorised access.

Payment details processed through bKash, Nagad, or Rocket are handled by the respective payment providers. We store transaction references and amounts, not your full wallet credentials or PIN.

Yes. Contact support with your registered account details and request a data export. We'll verify your identity first, then provide a summary of the personal data we hold on your account.

Submit a deletion request through live chat or email support. After we verify your identity, we'll close your account and remove personal data from active systems, subject to any legal retention requirements.

We do not sell your data. We share information only with payment processors like bKash, Nagad, and Rocket, and with service providers who help us operate the platform under strict data agreements.

Log into your account and go to account settings to update your email, phone number, or notification preferences directly. For other changes, contact support and we'll assist after verifying your identity.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.